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Essential prerequisite and Attribute Demands needed in the Information Technology (IT) Industry

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Last Updated on: 12th January 2019, 12:57 pm

Job Title:Technical Support Specialist

Requirements:

  • Should have few year’s experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) product
  • Great verbal and written communication skills in English 
  • Knowledge of DNS, TCP/IP, and other networking concepts
  • Understanding of relational databases
  • Familiarity with Windows and Linux operating systems
  • Ability to work in shifts, including weekends
  • Team player with excellent interpersonal skills
  • Quick learner with desire to learn new tools and techniques
  • Post-Secondary degree in Computer Science

Bonus Skills:

  • Familiarity with ITSM tools
  • ITIL certification is a strong asset 
  • Familiarity with application servers
  • Familiarity with LDAP configuration
  • Strong work ethic with the willingness to do what it takes to get the job done
  • Posses a Proactive attitude with a positive attitude
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I am a project leader and problem-solver with advanced programming skills. Seeking to apply expertise and extensive experience in software engineering and Networking to take on a challenging new role with a growing team. To progressively develop a career in the IT sector, utilize my skills set, serve and achieve professional growth while being resourceful, flexible, efficient and innovative. Pursuing to attain a position where I can add value to the organization, improve my abilities in the interest of the Company and looking to expand their global presence in various ways within the business, technological and global industry

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Essential prerequ…

by Osisanya Boluwatife time to read: 1 min
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