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Job Title:Technical Support Specialist

Requirements:

  • Should have few year’s experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) product
  • Great verbal and written communication skills in English 
  • Knowledge of DNS, TCP/IP, and other networking concepts
  • Understanding of relational databases
  • Familiarity with Windows and Linux operating systems
  • Ability to work in shifts, including weekends
  • Team player with excellent interpersonal skills
  • Quick learner with desire to learn new tools and techniques
  • Post-Secondary degree in Computer Science

Bonus Skills:

  • Familiarity with ITSM tools
  • ITIL certification is a strong asset 
  • Familiarity with application servers
  • Familiarity with LDAP configuration
  • Strong work ethic with the willingness to do what it takes to get the job done
  • Posses a Proactive attitude with a positive attitude

Essential prerequisite and Attribute Demands needed in the Information Technology (IT) Industry
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Osisanya Boluwatife
Bolu has worked as a freelance writer and web developer, while progressively developing a Large career in the IT sector. He also specialized in accessibility testing, where His experience with front-end development helped inspire him to train on web designs and development. To be brilliant, one must find ways to be of good value and impact on those around you. While remembering that creativity comes from never considering any idea useless

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